1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us when you:

• Create an account (name, email address, password)

• Complete your user profile (profile picture, phone number, country, flight school)

• Enroll in aviation courses

• Take assessments and quizzes related to pilot preparation

• Submit feedback or contact us

1.2 Usage Information

We automatically collect certain information about your use of the Platform, including:

• Assessment and quiz results

• Progress through aviation courses and lessons

• Time spent on questions and lessons

• Learning performance data

• Login history and activity timestamps

• Device information (browser type, operating system, IP address)

1.3 Cookie Information

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our aviation education services

• Create and maintain your account

• Process your enrollments and track your progress through pilot preparation courses

• Generate assessment results and analyze learning patterns

• Respond to your comments, questions, and requests

• Send you technical notices, updates, and administrative messages

• Personalize your learning experience for aviation education

• Monitor and analyze usage trends

• Detect, prevent, and address technical issues

• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information when you direct us to do so.

3.2 For Legal Reasons

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests

• Protect our rights, privacy, safety, or property

• Detect, prevent, or address fraud and other illegal activity

• Protect the rights, property, or safety of our users or others

3.3 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

3.4 Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4. International Data Transfers

Pilot Prep Limited is based in New Zealand, but our services are available worldwide. Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside New Zealand and choose to provide information to us, please note that we transfer the information to New Zealand and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information

• Withdrawing your consent

• Objecting to or restricting certain processing of your data

• Requesting portability of your data

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Data Retention

We store your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information about your course progress and assessment results to track your aviation education journey.

8. Analytics and Third-Party Services

We may use third-party analytics services to analyze how users use our Platform. These services may use cookies, web beacons, and other tracking technologies to collect information about your use of our Platform.

9. Children's Privacy

Our Platform is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We will notify you of any changes by posting the new Privacy Policy on this page or through in-app notifications.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Pilot Prep Limited
Email: privacy@pilotprep.co.nz
Website: www.pilotprep.co.nz